Welcome to LookLab! This Privacy Policy explains how we ("LookLab," "we," "us," or "our") collect, use, and disclose information about you when you use our website, looklab.in (the "Service"). Your privacy and the security of your data are critically important to us.
1. Information We Collect
- Photographs ("Images"): We collect the images you upload to our Service. This is essential for our AI to generate hairstyle previews for you.
- Account Information: If you create an account, we may collect information such as your name and email address.
- Payment Information: We do not collect or store your financial information. All payments are processed securely through our third-party payment processor, Razorpay. We may receive transaction confirmation data from them.
- Usage Data: We may collect non-personal information about how you interact with our Service, such as your IP address, browser type, and device information. This helps us improve our Service.
2. How We Use Your Information
- To Provide and Maintain the Service: We use your uploaded Images solely to process them with our AI and generate the hairstyle visualizations you request.
- To Process Transactions: To facilitate and confirm your payments through Razorpay.
- To Communicate With You: To send you service-related notifications, updates, or respond to your support inquiries.
- To Improve Our Service: We use anonymized Usage Data to understand user behavior and enhance the user experience.
3. AI Model Training
We do not use your Images or any personally identifiable information to train our artificial intelligence models.
Your content is used exclusively to provide the service directly to you.
4. Data Storage, Retention, and Security
- Storage: Your uploaded Images and results are processed and stored using ImageKit. Our website is hosted on Vercel.
- Retention: We automatically and permanently delete your uploaded Images and AI-generated results from our systems within 30 days.
- Security: We implement reasonable measures to protect your information, but no internet transmission is 100% secure.
5. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Vendors who help us operate, such as ImageKit (image processing), Vercel (hosting), and Razorpay (payment processing).
- Legal Requirements: If required to do so by law.
6. Your Rights
You have the right to access, update, or request deletion of your personal information. Please contact us to exercise these rights.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@looklab.in